![]() You may need to log in to your Online Banking or Metro Bank App to authenticate a transaction when using your card online. If you get a one-time passcode message you’re not expecting, give us a call on 0345 08 08 500. If someone asks for the code for a different reason than is stated in the text message, you shouldn’t answer. You shouldn’t tell anyone what this code is, other than a Metro Bank colleague. The text will state exactly what the code is for, like creating a new payee or authorising a payment for a purchase you have just made online. When we need to verify who you are, we’ll send a text message with a unique code to your mobile number. If you get a call, SMS or email that seems like it might be pretending to be Metro Bank, asking you for personal information or login details – or telling you to transfer money – please stop, hang up, and call 159. It’s a collaboration between banks and telephone companies, to provide customers with a safe number to call if they think they are being scammed. We’re part of the Stop Scams UK initiative.
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |